We are committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service and ensure you are reminded about appointments or anything else relevant to your ongoing care. This policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.
Collection of Personal Information
In addition to your basic contact information (name, telephone numbers email address and your addresses) we do not take any more than is necessary to do business with individuals and companies.
How we use this Information
The information we collect about you is used to ensure we provide you with the best and most appropriate products and services. We wil only contact you to provide update on services or in response to requests for work and payments or information which is current and necessary.
Our storage and retention of data
We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements. Information is destroyed when no longer required.
How we share your data
We may pass information to external agencies and organizations, including the police, for the prevention and detection of fraud and criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets.
Your rights in respect to the data we hold
You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.
Updating your communication preferences
You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. You may also request we restrict our communications to necessary communication. Your personal preferences can be changed at any time by using the link at the end of every email and SMS message we send or by using our contact details below.
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